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Frequently asked questions
For all types of surfaces, our move out cleaners have all the necessary cleaning supplies on hand. All common surface types respond favorably to these products. Specialized cleaning agents may be necessary for specific stains or surfaces. We cannot promise that our cleaning solutions will be appropriate in such circumstances.
Yes. Our local cleaners can carry out the cleaning service if you are not at home. However, they will need access to your property, and you have to make this happen. You should mention that you won't be present while you’re booking our services.
The number of cleaners that will come to your apartment is determined by the nature of the cleaning tasks, and also your requirements. When you are booking a service, you can indicate how many cleaners you want.
Cleaning the kitchen, including all appliances and cupboards, cleaning all bathrooms, including showers, baths, taps, and toilets, vacuuming and mopping all floors, exterior window cleaning, removing any cobwebs, cleaning all skirting boards, doors, and door frames, cleaning the inside and outside of the oven, cleaning the inside and outside of the fridge, removing any rubbish, etc.
It depends on the particular circumstances and the terms of the lease agreement between the tenant and the landlord. For instance, in some situations, the renter may be responsible for the tenancy cleaning cost before moving out, whilst in others, the landlord may be responsible.
Normally, a landlord has the right to bill a renter for any cleaning required to restore the rented property to its original state before the tenant moves in. When you vacate the property, your landlord won't be able to force you to pay for a cleaning team, but they will still want you to leave it as clean as when you arrived.
Please fill our our contact form on our website or send us an email to info@busybeecleanininglondon.co.uk. We are also available on whatsapp +447308992013
Please see our pricelist here: https://www.busybee-endoftenancycleaning.co.uk/prices
Depending on its size and condition, a one-bedroom apartment's with two cleaners end of tenancy cleaning usually takes 3-4 hours. Due to the larger size and rooms in a two-bedroom flat, allow 3 to 6 hours.
We have a 48h re-clean quarantee for our end of tenancy cleaning service. According to our policy we do not provide any refunds. However, in case of any complaint, we will investigate the case, review the evidence and get back to you with a proposed solution in accordance with our policy. The full description of the complaint followed by picture evidence will be requested.